DATA PRIVACY AND SECURITY

You take data privacy seriously and so do we

Netdata has developed a sophisticated, dynamic architecture that ensures your data is always safe and secure. Our approach to safeguarding your data privacy goes beyond the legal requirements of data collection and management. All of your data, whether that be your email address or the technical details of your IT infrastructure that is used by our monitoring solutions, remains yours and yours only.

Data-agnostic with a privacy-by-design methodology

At Netdata, our approach to ensuring your data privacy goes beyond the legal requirements of data collection and management. We fully understand your concerns when it comes to protecting your data, and we always work hard to exceed your expectations when it comes to data privacy.

Netdata solutions are built to minimize the collection and use of your data. Further, we make the promise to you that all of your data, whether that be your email address or the technical details of your IT infrastructure, such as metrics data collected from your services, remain yours and yours alone. 

You can be certain that any demographic data collected by us is used only for authorized contacts between Netdata and you and is never given or sold to third parties.

When it comes to the technical details of IT infrastructure, first know that our monitoring solutions are data-agnostic and follow a privacy-by-design methodology, i.e. they never require personal or sensitive information. All data collected and used for monitoring purposes by both our open-source agent and cloud solution is stored and remains on your servers; it is never collected or stored on Netdata corporate hardware.  

Of course, Netdata solutions stay in legal compliance with all associated laws, including all US state laws and the European Union’s General Data Protection Regulation (GDPR). When needed, we publish security bulletins with detailed information about any data privacy or security changes in Netdata software.

From an application security perspective, Netdata solutions provide you with the capabilities to ensure no access is ever granted to unauthorized persons. Of course, you are responsible for ensuring that the security paradigm within Netdata is properly configured and set up for your specific needs.

Please feel free to contact the security team at Netdata with any questions or concerns at: privacy@netdata.cloud. For more details about Netdata’s commitments to you regarding your data privacy and security, please see our additional resources.