How do I sign up for Netdata Pro or Netdata Business?
If you go to your Space settings you will be able to see the available plans and choose the one that best suits your needs. For more details check our documentation here.
The best real-time, low-latency, high-resolution monitoring for systems and applications.
Your data are always stored on-prem, you access them from anywhere.
Production monitoring with limited role based access control and flexible notification integrations.
Unlock Netdata Cloud's full potential! All community benefits with added business-grade features.
Get everything on-prem for organizations that require complete data isolation.
Agent OSS Agent OSS | Community Community | Pro Pro | Business Business | Enterprise Enterprise |
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Scalability | Vertical | Vertical and Horizontal | Vertical and Horizontal | Vertical and Horizontal | Vertical and Horizontal |
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High Availability |
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Data Retention | ♾ | ♾ | ♾ | ♾ | ♾ |
Data Privacy | Data stored and visualized On-Prem | Data stored On-Prem and visualized on Netdata Cloud | Data stored On-Prem and visualized on Netdata Cloud | Data stored On-Prem and visualized on Netdata Cloud | Data stored and visualized On-Prem |
Configuration | Manual or IaC | Manual, IaC or in App(UI) | Manual, IaC or in App(UI) | Manual, IaC or in App(UI) | Manual, IaC or in App(UI) |
Customizable charts |
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Infrastructure wide Dashboards |
(via aggregated agents called parents)
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Centralized Alerts Management |
(via aggregated agents called parents)
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Infrastrucure Organization (War Rooms) |
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Custom Dashboards |
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Access dashboards from anywhere in the world |
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Role Based Access Control (RBAC) |
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Auditing |
(use log files)
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Invite Team Members |
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Functions |
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Netdata Assistant |
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Mobile App |
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Centralized Management of Integrations |
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🔜 | 🔜 | 🔜 | 🔜 |
Infrastructure metrics | ♾ | ♾ | ♾ | ♾ | ♾ |
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APM metrics | ♾ | ♾ | ♾ | ♾ | ♾ |
Custom metrics | ♾ | ♾ | ♾ | ♾ | ♾ |
Synthetic checks | ♾ | ♾ | ♾ | ♾ | ♾ |
Monitor system journal logs | ♾ | ♾ | ♾ | ♾ | ♾ |
Auditing Events | 4 hours | 7 days | 90 days | As required | |
Topology Events | 4 hours | 7 days | 14 days | As required | |
Alert Events | 4 hours | 7 days | 60 days | As required | |
Alert Notification Integrations |
Community |
Email, Discord | Email, Discord, Webhook | Email, Discord, Webhook, Mattermost, Opsgenie, PagerDuty, RocketChat, Slack | Same as Business plan (Custom requests can be handled) |
User Administration | Basic | Intermediate | Advanced | Advanced |
AdministratorsUsers with this role can control Spaces, War Rooms, Nodes, Users and Billing. They can also access any War Room in the Space. |
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TroubleshootersUsers with this role can use Netdata to troubleshoot, not manage entities. They can access any War Room in the Space. |
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ManagersUsers with this role can manage War Rooms and Users. They can access any War Room in the Space. |
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ObserversUsers with this role can only view data in specific War Rooms. |
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BillingUsers with this role can handle billing options and invoices. |
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Service Availability | Not applicable | Best Effort (99.5% in last 12 months) | Best Effort (99.5% in last 12 months) | 99.9% annually (excl. scheduled maintenance) | Same as Business plan |
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Technical Support | Public Forums, Tickets & Chat | Public Forums, Tickets & Chat | Public Forums, Tickets & Chat | Public Forums, Tickets & Chat | Custom Design to Meet Requirements |
Initial Deployment Consulting Services | Public Forums, Tickets & Chat | Public Forums, Tickets & Chat | Public Forums, Tickets & Chat | Public Forums, Tickets & Chat | Remote or On Site Consultation and Training During Deployment |
Agent OSS Agent OSS | Netdata Cloud Netdata Cloud | Enterprise Enterprise |
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Scalability |
Vertical Unified infrastructure level dashboards are limited to the biggest Netdata parent you can have. |
Vertical and Horizontal You can have as many independent or clustered parents as necessary and still enjoy infrastructure level unified dashboards, even when they are totally isolated from each other (Multi-Cloud and Hybrid Cloud). |
Same as Netdata Cloud |
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High Availability |
Active-Active Clustering You can configure 2+ Netdata parents to act as an active-active cluster streaming and replicating metrics to each other. In case of a failing parent you’ll need to manually do the fallback (acces the other parent dashboard). |
Multiple Active-Active Clusters With your active-active clusters connected to Cloud it will do the handling and routing of request on your behalf, it will always consider the best place to direct the request and it will be transparent to you. |
Same as Netdata Cloud |
Observability Range |
Parent Agent Parents drive the same multi-node / infrastructure level dashboard as Cloud. The scope is limited to the number o child agents connected to it. |
Multi-Cloud and Hybrid Cloud You can have as many independent or highly available clustered parents as necessary and still enjoy infrastructure level unified dashboards. |
Same as Netdata Cloud |
Data Privacy |
Data On Prem All your data are inside your Netdata agents and parents, you run on your own infrastructure. |
Data On Prem, available via Netdata Cloud All your data are always stored inside your Netdata agents and parents, you run on your infrastructure. When accessing dashboards via Netdata Cloud, only the charts you view are passing through Netdata Cloud to reach your web browser. Netdata Cloud stores only a few metadata about your infrastructure, not your actual data. |
Data On Prem Full data isolation! All systems run on your infrastructure |
Data Retention | Controlled and defined by you according to your needs and resources you want to allocate. |
Same as Agent OSS (data is on-prem) |
Same as Agent OSS (data is on-prem) |
Configuration |
IaC You configure collectors, streaming, exporters, retention, machine learning and more via configuration files on each agent and parent. |
Manual, IaC or In-App(UI) You configure collectors, streaming, exporters, retention, machine learning and more via configuration files, or via the UI (to be available soon). |
Same as Netdata Cloud |
Custom Dashboards |
Persistent You can create, save and share as many custom dashboards as you need. |
Same as Netdata Cloud | |
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Netdata Functions Non-metric views revealing real-time information from supported integrations. |
Yes Netdata Functions are available for your whole infrastructure, even the nodes that are not directly connected to Netdata Cloud (via their parents). |
Same as Netdata Cloud | |
Netdata Metrics on Grafana |
DIY via exporting metrics to a 3rd party Grafana supported time-series database. |
Netdata Data Source Plugin for Grafana Use our Netdata Data Source plugin for Grafana to bring all your Netdata data into Grafana dashboards. |
Same as Netdata Cloud |
Alert Notifications |
Distributed Netdata agents and parents dispatch the alerts they trigger. |
Centrally Alerts are triggered by agents but are dispatched centrally via Netdata Cloud. |
Same as Netdata Cloud |
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Deduplication of alerts |
Not Available Each agent or parent sends its own notifications. When parents are configured in clusters, each sends its own notifications. |
Yes, Automated Alerts notifications sent via Netdata Cloud are deduplicated, even when alerts are triggered by multiple agents and parents. |
Same as Netdata Cloud |
Alert Notification Integrations |
Community Alert notifications are dispatched directly by agents or parents, using the community integrations available. |
By Netdata Cloud Alert notifications are dispatched by Netdata Cloud Marketplace notifications integrations. |
Same as Netdata Cloud |
Mobile App for Alerts Notifications |
Not Available Mobile Push notifications are not technically possible without a third party service. |
Yes, Netdata Mobile App Mobile Push notifications are available using our Netdata mobile app, via Netdata Cloud. |
Not Available Current on-prem solution doesn’t support a dedicated connection to a users' VPN |
Alerts Configuration |
IaC Alerts can added or edited using configuration files available on all agents. |
IaC and In-App(UI) Alerts can be added or edited via configuration files, but they can also be added or edited via the dashboard UI (to be available soon). |
Same as Netdata Cloud |
Alerts Silencing |
Command line or API Alerts can be silenced using a command line tool, or using the agents and parents API |
In-App(UI) and Mobile App Alert notifications can be silenced using the dashboards, or the mobile app. |
In-App(UI) Alert notifications can be silenced using the dashboards. |
Infrastructure Isolation |
DIY You limit access to your data using independent parents protected with IP firewalls, or authenticating reverse proxies. |
Role Based Access Control You create spaces and rooms on Netdata Cloud to segment your infrastructure and you assign roles to your users to control access to these spaces and rooms. |
Same as Netdata Cloud |
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Dashboard Access |
DIY To access Netdata dashboards you need direct IP access to Netdata agents or parents, so if you need access while roaming you usually need a VPN, or an authenticating reverse proxy. |
Role Based Access Control You can access all Netdata dashboards from anywhere using your Netdata Cloud credentials. |
Same as Netdata Cloud |
Security |
DIY You have to protect your agents and parents yourself, using IP firewalls, authenticating reverse proxies, etc. |
Role Based Access Control All your Netdata Cloud connected agents inherit RBAC from Netdata Cloud. |
Same as Netdata Cloud |
Auditing |
Log Files All your Netdata agents and parents log all access and error events to log files. Alerts log is also available via the Netdata agents and parents API. |
Unified Event Feed All topology changes, user events and alert triggers are unified in an Event Feed, at Netdata Cloud, available via the UI. |
Same as Netdata Cloud |
API access |
DIY The Netdata agents and parents API can be protected with IP firewalls, authenticating reverse proxies, etc. |
via API Tokens Get API Tokens from Netdata Cloud to allow API access to your data. |
Same as Netdata Cloud |
Monitoring and troubleshooting with Netdata is free, forever, for everyone. If you check the feature list carefully, you will see that every single monitoring feature is available for free to everyone.
Also, due to the design of the Netdata solution, all the monitoring capabilities (including ML) are implemented at the Netdata Agent, which is open-source and is installed on-prem.
We only charge for better integration of our monitoring solution with your business processes. We develop both the monitoring solution and the business process integration in parallel, knowing that you will find the Netdata way of monitoring a lot easier, faster, more efficient, more modern, cooler, and eventually you will want to integrate it better with your business processes as your team grows.
When you subscribe to a Yearly plan, you will need to specify the number of nodes that you will commit to. On these nodes, a discounted price of 25% less than the normal cost per node of the plan is applied. This amount will be part of your annual prepayment.
Node plan discounted price x committed nodes x 12 months
If, for a given month, your usage is over the number of committed nodes, we will charge the original cost per node for the nodes above the committed number.
Note: You will be able to change and adjust these committed nodes at any time. The change will trigger the cancelling of the current plan subscription, where a credit will be applied to the account for the unused period that you can use on future plan subscriptions, and a new one will start for the new adjusted number of committed nodes.
No. We don’t charge for storage.
There’s not a lot of your data at Netdata. It only stores user management, agent management, custom dashboards, alert history, node events and user events related data.
When agents are online, we also maintain a summary of the metrics they collect so that the default dashboards can be rendered instantly and a summary of the alert checks they run.
All metrics data collected are maintained by the Netdata Agents you install at your premises. Netdata Agents allow you to build metric data centralization points (Netdata Agent Parents) as needed, and the more you have, the faster Netdata Cloud gets. To present dashboards we query all these Netdata Agents in real-time.
We don’t centralize metric data at Netdata Cloud. Instead, we transfer just a small amount of metadata to know which metrics each agent collects and maintains and which alerts have been configured. This is just a tiny fraction of the traffic required for transferring metric data.
Of course, we transfer metric data when you view them on a chart. But only when you view them.
No. Definitely not. For Netdata, overloading a server is a bug that needs to be addressed immediately.
Netdata has been designed to run on every server, container or IoT device and utilize the absolutely minimum of resources (CPU, memory, disk), resources which are usually already available and spare. We have designed it carefully and are always very keen on improving its resource consumption (check the PRs on Github). The Netdata Agent is also open-source, so you can check its code, its progress and the known issues about it.
Compared to other monitoring agents, Netdata is far more efficient in resources utilization.
At the same time, we provide many deployment options so that Netdata can be used for monitoring even the most sensitive or demanding services.
No. Users can create any number of spaces in any of the plans at the same time. Billing is per space.
For example, a user may have a Business space for work, a Community space for a home lab and a couple of Standalone agents, all at the same time. Or another user may have several Business spaces, one for each of their business partners, and a number of Community spaces for their friends, demos, and more.
For more details on what a space is please check our documentation page on Netdata Cloud Spaces.
Our goal is to simplify monitoring and at the same time make it more cost-efficient and significantly more effective for troubleshooting and root cause analysis.
Netdata is distributed. It scales to infinity horizontally, and the more distributed it is, the faster it gets. The trick is that metric data and their processing pipelines run at the Netdata agents you install at your premises, utilizing resources that are already available and spare.
Of course, you can have metrics centralization points within your network by configuring one or more Netdata Agents as parents (and we encourage our users to do this), but we don’t centralize the metrics data at Netdata Cloud. Think of Netdata Cloud as a controller of all your Netdata agents. It knows where the data are and is able to query and aggregate responses from multiple agents, to present real-time infrastructure and service level dashboards.
This drastically lowers the cost of processing, storing and querying metric data, while allowing Netdata to be high fidelity monitoring, compared to any other solution.
As a result, Netdata is more cost-efficient by design. Most of our cost is about providing convenience to you, as a user of the monitoring solution, by automating the setup process, providing meaningful fully automated dashboards, collecting the best knowledge about health alerts, tuning ML and building awesome AI assisted troubleshooting tools.
If you or your company have specific needs and restrictions that don’t allow you to use Netdata Cloud reach out to us and we will discuss with you the best setup for your needs, including a possible on-premises Netdata Cloud.
For a detailed view of Netdata’s approach to privacy and security check out our page.