Pricing

Monitor anything, at any scale, in real time. At an unbeatable price!

Homelab

Netdata Cloud's full potential available for homelabbers! (with fair pricing)

$90

billed yearly

$10 billed monthly

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Targeted for homelab users or students, for non-commercial use
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No limits! Unlimited Connected Nodes or Custom Dashboards
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Full business level features
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Fair and flat pricing
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Regulated by the Fair Usage Policy
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Enterprise On-Premise

Get everything on-prem for organizations that require complete data isolation.

$3

per Node/mo (billed yearly)

$900 per mo/installation

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Host Netdata Cloud and all its components completely on your premises
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Ideal for monitoring air gapped facilities and critical infrastructure
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Enable the customization that your organization requires
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Agent OSS

The best real-time, low-latency, high-resolution monitoring for systems and applications.

Open-source

-

Install now
Visualize every single metric in meaningful, fully automated dashboards
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Troubleshoot issues in real-time with 1-second granularity for all metrics
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Minimal resource usage (<2% CPU and 150MB RAM on modern hardware)
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Community

Your data are always stored on-prem, you access them from anywhere.

Free

-

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Max 5 Active Connected Nodes
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Max 1 Active Custom Dashboards (per Room)
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Securely access your dashboards from anywhere in the world
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Manage alerts from across your infrastructure centrally
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Organize your infrastructure into rooms
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Compare Plans
Pricing plan comparison
Agent OSS Agent OSS Community Community Homelab Homelab Business Business Enterprise Enterprise
General
Scalability Vertical Vertical and Horizontal Vertical and Horizontal Vertical and Horizontal Vertical and Horizontal
High Availability true true true true true
Data Retention
Data Privacy Data stored and visualized On-Prem Data stored On-Prem and visualized on Netdata Cloud Data stored On-Prem and visualized on Netdata Cloud Data stored On-Prem and visualized on Netdata Cloud Data stored and visualized On-Prem
Configuration Manual or IaC Manual, IaC or in App(UI) Manual, IaC or in App(UI) Manual, IaC or in App(UI) Manual, IaC or in App(UI)
Features
Customizable charts true true true true true
Infrastructure wide Dashboards (via aggregated agents called parents) true true true true true
Centralized Alerts Management (via aggregated agents called parents) true true true true true
Infrastrucure Organization (War Rooms) false true true true true
Custom Dashboards false (Limited to 1 per Room) true true true true
Access dashboards from anywhere in the world false true true true true
Role Based Access Control (RBAC) false true true true true
Auditing (use log files) false true true true true
Invite Team Members false true true true true
Functions false true true true true
Netdata Assistant false true true true true
Mobile App false false true true false
Centralized Management of Integrations false 🔜 🔜 🔜 🔜
Usage Allowances
Active Connected Nodes Depends on aggregation agent resources Max of 5
Active Custom Dashboards false Max of 1 per Room
Infrastructure metrics
APM metrics
Custom metrics
Synthetic checks
Monitor system journal logs
Auditing Events false 4 hours 90 days 90 days As required
Topology Events false 4 hours 14 days 14 days As required
Alert Events

Default of 5 days

(configurable at the agent)

4 hours 60 days As required
Alert Notification Integrations

Community

(integrations)

Email, Discord Email, Discord, Webhook, Mattermost, Opsgenie, PagerDuty, RocketChat, Slack, and more Email, Discord, Webhook, Mattermost, Opsgenie, PagerDuty, RocketChat, Slack, and more Same as Business plan (Custom requests can be handled)
User Administration false Basic Advanced Advanced Advanced
User Roles
Administrators
Users with this role can control Spaces, War Rooms, Nodes, Users and Billing. They can also access any War Room in the Space.
false true true true true
Troubleshooters
Users with this role can use Netdata to troubleshoot, not manage entities. They can access any War Room in the Space.
false false true true true
Managers
Users with this role can manage War Rooms and Users. They can access any War Room in the Space.
false false true true true
Observers
Users with this role can only view data in specific War Rooms.
false false true true true
Billing
Users with this role can handle billing options and invoices.
false false true true true
Support
Service Availability Not applicable Best Effort (99.5% in last 12 months) Best Effort (99.5% in last 12 months) 99.9% annually (excl. scheduled maintenance) Same as Business plan
Technical Support

Public Forums, Tickets & Chat

Need Premium Support? Reach out to us

Public Forums, Tickets & Chat Public Forums, Tickets & Chat

Public Forums, Tickets & Chat

Need Premium Support? Reach out to us

Custom Design to Meet Requirements
Initial Deployment Consulting Services Public Forums, Tickets & Chat Public Forums, Tickets & Chat Public Forums, Tickets & Chat Public Forums, Tickets & Chat Remote or On Site Consultation and Training During Deployment
Detailed Capabilities Comparison
Pricing plan comparison
Agent OSS Agent OSS Netdata Cloud Netdata Cloud Enterprise Enterprise
General
Scalability

Vertical

Unified infrastructure level dashboards are limited to the biggest Netdata parent you can have.

Vertical and Horizontal

You can have as many independent or clustered parents as necessary and still enjoy infrastructure level unified dashboards, even when they are totally isolated from each other (Multi-Cloud and Hybrid Cloud).

Same as Netdata Cloud
High Availability

Active-Active Clustering

You can configure 2+ Netdata parents to act as an active-active cluster streaming and replicating metrics to each other. In case of a failing parent you’ll need to manually do the fallback (acces the other parent dashboard).

Multiple Active-Active Clusters

With your active-active clusters connected to Cloud it will do the handling and routing of request on your behalf, it will always consider the best place to direct the request and it will be transparent to you.

Same as Netdata Cloud
Observability Range

Parent Agent

Parents drive the same multi-node / infrastructure level dashboard as Cloud. The scope is limited to the number o child agents connected to it.

Multi-Cloud and Hybrid Cloud

You can have as many independent or highly available clustered parents as necessary and still enjoy infrastructure level unified dashboards.

Same as Netdata Cloud
Data Privacy

Data On Prem

All your data are inside your Netdata agents and parents, you run on your own infrastructure.

Data On Prem, available via Netdata Cloud

All your data are always stored inside your Netdata agents and parents, you run on your infrastructure. When accessing dashboards via Netdata Cloud, only the charts you view are passing through Netdata Cloud to reach your web browser. Netdata Cloud stores only a few metadata about your infrastructure, not your actual data.

Data On Prem

Full data isolation! All systems run on your infrastructure

Data Retention Controlled and defined by you according to your needs and resources you want to allocate.

Same as Agent OSS

(data is on-prem)

Same as Agent OSS

(data is on-prem)

Configuration

IaC

You configure collectors, streaming, exporters, retention, machine learning and more via configuration files on each agent and parent.

Manual, IaC or In-App(UI)

You configure collectors, streaming, exporters, retention, machine learning and more via configuration files, or via the UI (to be available soon).

Same as Netdata Cloud
Data Visualization
Custom Dashboards

Persistent

You can create, save and share as many custom dashboards as you need.

Same as Netdata Cloud

Netdata Functions

Non-metric views revealing real-time information from supported integrations.

Yes

Netdata Functions are available for your whole infrastructure, even the nodes that are not directly connected to Netdata Cloud (via their parents).

Same as Netdata Cloud
Netdata Metrics on Grafana

DIY

via exporting metrics to a 3rd party Grafana supported time-series database.

Netdata Data Source Plugin for Grafana

Use our Netdata Data Source plugin for Grafana to bring all your Netdata data into Grafana dashboards.

Same as Netdata Cloud
Alerts
Alert Notifications

Distributed

Netdata agents and parents dispatch the alerts they trigger.

Centrally

Alerts are triggered by agents but are dispatched centrally via Netdata Cloud.

Same as Netdata Cloud
Deduplication of alerts

Not Available

Each agent or parent sends its own notifications. When parents are configured in clusters, each sends its own notifications.

Yes, Automated

Alerts notifications sent via Netdata Cloud are deduplicated, even when alerts are triggered by multiple agents and parents.

Same as Netdata Cloud
Alert Notification Integrations

Community

Alert notifications are dispatched directly by agents or parents, using the community integrations available.

By Netdata Cloud

Alert notifications are dispatched by Netdata Cloud Marketplace notifications integrations.

Same as Netdata Cloud
Mobile App for Alerts Notifications

Not Available

Mobile Push notifications are not technically possible without a third party service.

Yes, Netdata Mobile App

Mobile Push notifications are available using our Netdata mobile app, via Netdata Cloud.

Not Available

Contact us for custom requirements.

Alerts Configuration

IaC

Alerts can added or edited using configuration files available on all agents.

IaC and In-App(UI)

Alerts can be added or edited via configuration files, but they can also be added or edited via the dashboard UI (to be available soon).

Same as Netdata Cloud
Alerts Silencing

Command line or API

Alerts can be silenced using a command line tool, or using the agents and parents API

In-App(UI) and Mobile App

Alert notifications can be silenced using the dashboards, or the mobile app.

In-App(UI)

Alert notifications can be silenced using the dashboards.

Access Control & Security
Infrastructure Isolation

DIY

You limit access to your data using independent parents protected with IP firewalls, or authenticating reverse proxies.

Role Based Access Control

You create spaces and rooms on Netdata Cloud to segment your infrastructure and you assign roles to your users to control access to these spaces and rooms.

Same as Netdata Cloud
Dashboard Access

DIY

To access Netdata dashboards you need direct IP access to Netdata agents or parents, so if you need access while roaming you usually need a VPN, or an authenticating reverse proxy.

Role Based Access Control

You can access all Netdata dashboards from anywhere using your Netdata Cloud credentials.

Same as Netdata Cloud
Security

DIY

You have to protect your agents and parents yourself, using IP firewalls, authenticating reverse proxies, etc.

Role Based Access Control

All your Netdata Cloud connected agents inherit RBAC from Netdata Cloud.

Same as Netdata Cloud
Auditing

Log Files

All your Netdata agents and parents log all access and error events to log files. Alerts log is also available via the Netdata agents and parents API.

Unified Event Feed

All topology changes, user events and alert triggers are unified in an Event Feed, at Netdata Cloud, available via the UI.

Same as Netdata Cloud
API access

DIY

The Netdata agents and parents API can be protected with IP firewalls, authenticating reverse proxies, etc.

via API Tokens

Get API Tokens from Netdata Cloud to allow API access to your data.

Same as Netdata Cloud

Pricing FAQ

How do I sign up for Netdata Business?
If you go to your Space settings you will be able to see the available plans and choose the one that best suits your needs. For more details check our documentation here.

Why is Netdata Community Free?

Monitoring and troubleshooting with Netdata is free, forever, for everyone. If you check the feature list carefully, you will see that every single monitoring feature is available for free to everyone.

Also, due to the design of the Netdata solution, all the monitoring capabilities (including ML) are implemented at the Netdata Agent, which is open-source and is installed on-prem.

We only charge for better integration of our monitoring solution with your business processes. We develop both the monitoring solution and the business process integration in parallel, knowing that you will find the Netdata way of monitoring a lot easier, faster, more efficient, more modern, cooler, and eventually you will want to integrate it better with your business processes as your team grows.

Am I’m eligible for the Homelab plan?

The Homelab plan is eligible for home users and students that will not use Netdata under professional conditions. Some examples of exclusions: Monitoring a company’s or organization’s infrastructure, Providing services to customers for a fee, Using the service within a business or organizational context, Integrating Netdata into a product or service that is sold or offered for a fee.

To qualify for the Homelab plan you will need to self-certify your status as a home user or student when signing up for the plan. The plan will be regulated by the Fair Usage Policy.

If you have any questions or doubts about eligibility feel free to reach out to us for clarification.

When will the Netdata Community Free tier plan limits become effective?
The changes will become effective on the 2023-11-08 for new accounts. Old accounts created before this date will not be affected.

What will be the new limits applied to the Netdata Community Free tier plan?

The Netdata Community Free tier users will have the following new limits:

  • Max of 5 active connected nodes
  • Max of 1 active custom dashboard

Previous limits will still apply for:

  • Alert Notifications Integrations
  • RBAC - available roles
  • Events feed history query allowance

Will I lose my previous nodes and custom dashboards if I exceeded the limits before downgrading to the Free tier?

Netdata won’t delete or remove any of the nodes or custom dashboards from your space(s). All will be there but users will have some of them defined as active and the rest as inactive (see questions below for more details).

If you upgrade back to a paid plan your space(s) will become fully functional again.

What does “active connected node” mean?

This depends on the domain in the app, so active connected nodes applies:

  • Querying data for dashboards/charts
  • Available nodes on filters

For the above, this means that at any point in time users will only be able to see or use these nodes. If your space has more than the limited nodes you will still be able to see them but you won’t be able to see metrics for them or use them on filters.

For Alert notifications or the Events feed you will still be able to see notifications and events from these nodes. The restriction will apply when you try to see more details on them, for example view the Alert Landing page with the chart showing the metrics and the alert.

Can I change my “active connected nodes”?

Yes. When your free Business Trial ends, and you have more than 5 nodes connected to your Space, you’ll be prompted to select the active nodes.

If you change your mind you will be able to review the active nodes on the Space settings Nodes page but you’ll always only be able to have 5 active nodes at one point on your Space.

What does “active custom dashboard” mean?
The active custom dashboard is the dashboard that you will be able to open and edit. The remaining ones will be there and you can delete them if you need.

Can I change my “active custom dashboard”?

Yes but not directly. The rule applied to identify the active custom dashboard nodes is the latest updated dashboard on your room.

You delete this custom dashboard in your room, so the next latest updated one will become active.

What will my billable nodes?
A billable node for Netdata is any live node that you see and use on the Netdata UI. The nodes that count for the live nodes are those that: have a Netdata Agent running on them, and any virtual node that you have configured on a remote monitoring setup. These remote monitoring setups are scenarios where for a given reason it isn’t possible to install a Netdata Agent on the target, examples: Windows server monitoring, Network devices monitoring, or Cloud hosted services (AWS RDS, Azure SQL, GCP Cloud SQL, etc.). Note: Setting up a virtual node on a remote monitoring setup is totally optional, though setting this up will allow you to see the remote instance like a standard node in Netdata UI and can be used, for example, on filtering features.

Do I have to pay for containers?
No. We don’t charge for containers. You only pay for the number of agents you run concurrently (p90 over time). When netdata runs in a container, it can still monitor all the other containers of the parent host.

Do I have to pay for nodes that are no longer online?
No, you don’t have to pay for offline nodes, even if their data are available to query (we call these ‘stale’ nodes) at a Netdata agent parent. You only pay for the maximum number of concurrently running agents, throughout the month, excluding 10% of the top spikes (p90 over time).

What are committed nodes?

When you subscribe to a Yearly plan, you will need to specify the number of nodes that you will commit to. On these nodes, a discounted price of 25% less than the normal cost per node of the plan is applied. This amount will be part of your annual prepayment.

Node plan discounted price x committed nodes x 12 months

If, for a given month, your usage is over the number of committed nodes, we will charge the original cost per node for the nodes above the committed number.

Note: You will be able to change and adjust these committed nodes at any time. The change will trigger an update of your subscription where: your current period will be terminated and you’ll get a credit applied for the unused period, and a new period will start with the new committed nodes figure. Any credit you got will be deducted on your final payment.

Do I have to pay for the storage my data occupy at Netdata Cloud?

No. We don’t charge for storage.

There’s not a lot of your data at Netdata. It only stores user management, agent management, custom dashboards, alert history, node events and user events related data.

When agents are online, we also maintain a summary of the metrics they collect so that the default dashboards can be rendered instantly and a summary of the alert checks they run.

All metrics data collected are maintained by the Netdata Agents you install at your premises. Netdata Agents allow you to build metric data centralization points (Netdata Agent Parents) as needed, and the more you have, the faster Netdata Cloud gets. To present dashboards we query all these Netdata Agents in real-time.

Why do you say that outgoing traffic cost will be negligible?

We don’t centralize metric data at Netdata Cloud. Instead, we transfer just a small amount of metadata to know which metrics each agent collects and maintains and which alerts have been configured. This is just a tiny fraction of the traffic required for transferring metric data.

Of course, we transfer metric data when you view them on a chart. But only when you view them.

Will Netdata overload my servers?

No. Definitely not. For Netdata, overloading a server is a bug that needs to be addressed immediately.

Netdata has been designed to run on every server, container or IoT device and utilize the absolutely minimum of resources (CPU, memory, disk), resources which are usually already available and spare. We have designed it carefully and are always very keen on improving its resource consumption (check the PRs on Github). The Netdata Agent is also open-source, so you can check its code, its progress and the known issues about it.

Compared to other monitoring agents, Netdata is far more efficient in resources utilization.

At the same time, we provide many deployment options so that Netdata can be used for monitoring even the most sensitive or demanding services.

Is there any limit on the number of spaces that can be created by a user?

No. Users can create any number of spaces in any of the plans at the same time. Billing is per space.

For example, a user may have a Business space for work, a Community space for a home lab and a couple of Standalone agents, all at the same time. Or another user may have several Business spaces, one for each of their business partners, and a number of Community spaces for their friends, demos, and more.

For more details on what a space is please check our documentation page on Netdata Cloud Spaces.

Why are you so much cheaper than the competition?

Our goal is to simplify monitoring and at the same time make it more cost-efficient and significantly more effective for troubleshooting and root cause analysis.

Netdata is distributed. It scales to infinity horizontally, and the more distributed it is, the faster it gets. The trick is that metric data and their processing pipelines run at the Netdata agents you install at your premises, utilizing resources that are already available and spare.

Of course, you can have metrics centralization points within your network by configuring one or more Netdata Agents as parents (and we encourage our users to do this), but we don’t centralize the metrics data at Netdata Cloud. Think of Netdata Cloud as a controller of all your Netdata agents. It knows where the data are and is able to query and aggregate responses from multiple agents, to present real-time infrastructure and service level dashboards.

This drastically lowers the cost of processing, storing and querying metric data, while allowing Netdata to be high fidelity monitoring, compared to any other solution.

As a result, Netdata is more cost-efficient by design. Most of our cost is about providing convenience to you, as a user of the monitoring solution, by automating the setup process, providing meaningful fully automated dashboards, collecting the best knowledge about health alerts, tuning ML and building awesome AI assisted troubleshooting tools.

Do you need a custom plan tailored to your needs?
Reach out to us and we will work with you to satisfy your specific needs.

Does Netdata have an on-prem offering?

If you or your company have specific needs and restrictions that don’t allow you to use Netdata Cloud reach out to us and we will discuss with you the best setup for your needs, including a possible on-premises Netdata Cloud.

For a detailed view of Netdata’s approach to privacy and security check out our page.

How do I require a W9 form filled in by Netdata?
You can get it directly from this link.