Monitoring and troubleshooting with Netdata is free, forever, for everyone. If you check the feature list carefully, you will see that every single monitoring feature is available for free to everyone.

Also, due to the design of the Netdata solution, all the monitoring capabilities (including ML) are implemented at the Netdata Agent, which is open-source and is installed on-prem.

We only charge for better integration of our monitoring solution with your business processes. We develop both the monitoring solution and the business process integration in parallel, knowing that you will find the Netdata way of monitoring a lot easier, faster, more efficient, more modern, cooler, and eventually you will want to integrate it better with your business processes as your team grows.

The Homelab plan is eligible for home users and students that will not use Netdata under professional conditions. Some examples of exclusions: Monitoring a company’s or organization’s infrastructure, Providing services to customers for a fee, Using the service within a business or organizational context, Integrating Netdata into a product or service that is sold or offered for a fee.

To qualify for the Homelab plan you will need to self-certify your status as a home user or student when signing up for the plan. The plan will be regulated by the Fair Usage Policy.

If you have any questions or doubts about eligibility feel free to reach out to us for clarification.

The Netdata Community Free tier users will have the following new limits:

• Max of 5 active connected nodes
• Max of 1 active custom dashboard

Previous limits will still apply for:

• Alert Notifications Integrations
• RBAC - available roles
• Events feed history query allowance

Netdata won’t delete or remove any of the nodes or custom dashboards from your space(s). All will be there but users will have some of them defined as active and the rest as inactive (see questions below for more details).

If you upgrade back to a paid plan your space(s) will become fully functional again.

This depends on the domain in the app, so active connected nodes applies:

• Querying data for dashboards/charts
• Available nodes on filters

For the above, this means that at any point in time users will only be able to see or use these nodes. If your space has more than the limited nodes you will still be able to see them but you won’t be able to see metrics for them or use them on filters.

For Alert notifications or the Events feed you will still be able to see notifications and events from these nodes. The restriction will apply when you try to see more details on them, for example view the Alert Landing page with the chart showing the metrics and the alert.

Yes. When your free Business Trial ends, and you have more than 5 nodes connected to your Space, you’ll be prompted to select the active nodes.

If you change your mind you will be able to review the active nodes on the Space settings Nodes page but you’ll always only be able to have 5 active nodes at one point on your Space.

Yes but not directly. The rule applied to identify the active custom dashboard nodes is the latest updated dashboard on your room.

You delete this custom dashboard in your room, so the next latest updated one will become active.

When you subscribe to a Yearly plan, you will need to specify the number of nodes that you will commit to. On these nodes, a discounted price of 25% less than the normal cost per node of the plan is applied. This amount will be part of your annual prepayment.

Node plan discounted price x committed nodes x 12 months

If, for a given month, your usage is over the number of committed nodes, we will charge the original cost per node for the nodes above the committed number.

No. We don’t charge for storage.

There’s not a lot of your data at Netdata. It only stores user management, agent management, custom dashboards, alert history, node events and user events related data.

When agents are online, we also maintain a summary of the metrics they collect so that the default dashboards can be rendered instantly and a summary of the alert checks they run.

All metrics data collected are maintained by the Netdata Agents you install at your premises. Netdata Agents allow you to build metric data centralization points (Netdata Agent Parents) as needed, and the more you have, the faster Netdata Cloud gets. To present dashboards we query all these Netdata Agents in real-time.

We don’t centralize metric data at Netdata Cloud. Instead, we transfer just a small amount of metadata to know which metrics each agent collects and maintains and which alerts have been configured. This is just a tiny fraction of the traffic required for transferring metric data.

Of course, we transfer metric data when you view them on a chart. But only when you view them.

No. Definitely not. For Netdata, overloading a server is a bug that needs to be addressed immediately.

Netdata has been designed to run on every server, container or IoT device and utilize the absolutely minimum of resources (CPU, memory, disk), resources which are usually already available and spare. We have designed it carefully and are always very keen on improving its resource consumption (check the PRs on Github). The Netdata Agent is also open-source, so you can check its code, its progress and the known issues about it.

Compared to other monitoring agents, Netdata is far more efficient in resources utilization.

At the same time, we provide many deployment options so that Netdata can be used for monitoring even the most sensitive or demanding services.

No. Users can create any number of spaces in any of the plans at the same time. Billing is per space.

For example, a user may have a Business space for work, a Community space for a home lab and a couple of Standalone agents, all at the same time. Or another user may have several Business spaces, one for each of their business partners, and a number of Community spaces for their friends, demos, and more.

For more details on what a space is please check our documentation page on Netdata Cloud Spaces.

Our goal is to simplify monitoring and at the same time make it more cost-efficient and significantly more effective for troubleshooting and root cause analysis.

Netdata is distributed. It scales to infinity horizontally, and the more distributed it is, the faster it gets. The trick is that metric data and their processing pipelines run at the Netdata agents you install at your premises, utilizing resources that are already available and spare.

Of course, you can have metrics centralization points within your network by configuring one or more Netdata Agents as parents (and we encourage our users to do this), but we don’t centralize the metrics data at Netdata Cloud. Think of Netdata Cloud as a controller of all your Netdata agents. It knows where the data are and is able to query and aggregate responses from multiple agents, to present real-time infrastructure and service level dashboards.

This drastically lowers the cost of processing, storing and querying metric data, while allowing Netdata to be high fidelity monitoring, compared to any other solution.

As a result, Netdata is more cost-efficient by design. Most of our cost is about providing convenience to you, as a user of the monitoring solution, by automating the setup process, providing meaningful fully automated dashboards, collecting the best knowledge about health alerts, tuning ML and building awesome AI assisted troubleshooting tools.

If you or your company have specific needs and restrictions that don’t allow you to use Netdata Cloud reach out to us and we will discuss with you the best setup for your needs, including a possible on-premises Netdata Cloud.

For a detailed view of Netdata’s approach to privacy and security check out our page.